LipidXplorer troubleshooting

Installation Problems

Python is installed, LipidX is installed but clicking on lpdxGUI.pyw does not do anything

Right click on LipidX or lpdxGUI.pyw. In the upcoming menu select Edit with IDLE. This should open 2 windows. One is the Python Shell and the other is the source code of lpdxGUI.pyw. Click on the source code window and press F5. If LipidX won't start then there will be an error message:

• ImportError: DLL load failed: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.:

This error occurs because the C runtime library is not being installed correctly on your machine. (see [1]).

Please install the following if you have a x32 processor or a x64 processor